IT near U

With a people-first approach, IT NEAR U delivers trusted, mobile-first Wellington IT Support & Services to homes, businesses, and community groups across the region.

A Grounded Leader in Local IT

Rooted firmly in the Greater Wellington Region, IT NEAR U have built a name as one of the most personable and capable providers of Wellington IT Support & Services. Their approach avoids corporate jargon and cold helpdesks, relying instead on a unique blend of empathy, technical mastery, and mobile-first service delivery. Established by Craven Coetzee, an ICT veteran with over 30 years of global experience, the company is synonymous with practical, real-world support for both homes and businesses across the capital.

From the heart of Wellington to the coastal stretches of Kapiti and the busy centres of Lower Hutt, Upper Hutt, and Porirua, they are known for one thing: showing up. Literally. Their technicians arrive onsite, carrying the tools and spare parts needed to address issues immediately. For IT NEAR U, fast response is not a luxury. It is a standard.

Reimagining Mobile Tech Support

They have redefined what mobile IT support can look like in a region where timely, face-to-face service is both rare and essential. By removing layers of delay, their mobile-first model ensures people are helped where they live and work. Whether solving WiFi dead zones in an Upper Hutt home or resolving email transfer headaches in a Paraparaumu office, they make IT feel human again.

Each technician is more than a repair person. They are consultants, listeners, and trusted advisors who take time to understand the problem and its context. The result is a loyal base of home users, freelancers, community groups, and business owners who rely on IT NEAR U for more than just tech fixes. They trust them with their digital lives.

Reliable Home Technology Support

For residential clients, IT NEAR U offers a comprehensive suite of Wellington IT Support & Services. They bring calm to chaotic WiFi connections, restore sluggish laptops with memory and SSD upgrades, and troubleshoot peripheral frustrations from printers to webcams. Families appreciate their bespoke parental control configurations, which keep children safe online without compromising network performance.

Their support spans all common platforms—Windows, macOS, Android, and iOS—and includes deep knowledge of devices like Smart TVs, Google Home, Amazon Alexa, and game consoles. They routinely install routers, link them with mesh boosters, and ensure every client’s Smart TV is seamlessly connected before leaving.

Making Businesses Better

IT NEAR U’s business services empower startups, small businesses, and not-for-profits throughout the region. From strategic IT consulting and managed services to Microsoft 365 implementation and compliance planning, they take a 360-degree approach to technology. Their ability to translate complex systems into tangible outcomes makes them indispensable partners to Wellington entrepreneurs.

Importantly, they back up those services with hard metrics. After a recent WiFi overhaul at a Wellington café, the business reported a 30% increase in customer reviews. Better tech leads to better service and better business. This is the ripple effect of doing IT right.

Trusted Cloud and Cybersecurity

When safeguarding data, IT NEAR U operates with vigilance and precision. Their cybersecurity capabilities include antivirus deployment, malware removal, and advanced intrusion prevention for both home and business networks. As an authorised ESET Internet Security reseller, they deliver robust protection with minimal disruption.

Their cloud services are equally comprehensive. Using N-ABLE Cove Data Protection, they provide local and cloud backup solutions that cover everything from Dropbox to iCloud. They are adept at advanced data recovery, retrieving crucial documents from corrupted drives or even hacked cloud accounts. For businesses requiring extra assurance, they conduct full bank-grade security audits and generate clean health reports for peace of mind.

Migration Made Simple

Few technical challenges create more stress than data migration. Whether moving from Apple to Windows or transferring thousands of emails between platforms, IT NEAR U specialises in making these transitions seamless. They do not just move data. They ensure it lands safely, functions properly, and fits into the user’s workflow.

For new businesses, this extends to setup as well. Their digital footprint services include domain name registration, basic SEO, website hosting, WordPress repairs, and social media guidance. In short, they do not just manage tech. They help launch businesses with it.

Connecting Homes and Offices

Wellington’s geography, from rugged hills to concrete city spaces, often complicates internet connectivity. IT NEAR U brings rare technical competence to this challenge. Their WiFi audits and mesh network installations eliminate dead spots, maximise router placement, and boost network efficiency. This service often pays for itself in reduced stress, increased productivity, and faster streaming.

In offices, they complement these upgrades with network support for VoIP phones, Zoom and WebEx conferencing, and seamless device interconnectivity. From home to boardroom, their Wellington IT Support & Services cover every square metre.

Prioritising People, Not Platforms

While their technical credentials are strong, what truly sets IT NEAR U apart is their platform-agnostic mindset. Unlike vendors tied to a single brand, they offer unbiased support across Apple, Microsoft, Google, and more. This gives clients the freedom to use the tools that suit them best, without being locked into a particular ecosystem.

That same flexibility extends to their subscription management services. They help clients stay compliant and avoid overspending on unnecessary tools. Preventative maintenance contracts ensure that once things are running well, they stay that way, often with fewer emergencies and better performance over time.

Community Is at the Core

A defining feature of IT NEAR U’s work is their community-first approach. They offer SuperGold discounts to seniors and reduced rates to charities, schools, and not-for-profit organisations. Their billing is transparent and their service always respectful. They believe good technology should be accessible, and that no one should be left behind just because tech is “too hard”.

Their community service goes further than discounts. By helping local organisations stay connected, secure, and efficient, they enable these groups to serve others more effectively. That ripple of support has a wide and measurable impact across the region.

Trusted Partners in Technology

Over the years, IT NEAR U has built strategic partnerships with global technology leaders. Their status as a Microsoft Partner enables deep integration of Microsoft 365, Teams, SharePoint, and Exchange solutions. Their alliance with N-ABLE strengthens their cloud backup and data protection offerings. Their relationship with ESET allows them to deploy industry-leading cybersecurity measures quickly and effectively.

These partnerships are real tools used daily to help local businesses thrive and households stay protected.

A Story of Consistency and Care

The strength of IT NEAR U lies in their consistency. Their technicians do not chase trends. They apply proven methods, stay current with industry changes, and always seek the simplest, most effective path to resolution. Relationships take precedence over transactions. Their repeat clients are not just loyal—they become advocates.

In a sector often known for cold, impersonal service, IT NEAR U brings warmth, respect, and accountability. It is common for clients to request the same technician again and again, not due to a system issue, but because of the relationship built.

Tomorrow’s Tech Support, Delivered Today

Wellington is evolving. More people are working from home, more businesses are starting in kitchens, garages, and coworking spaces. Technology is more vital than ever. In this environment, Wellington IT Support & Services must be about more than tech—they must be about people. IT NEAR U understands that better than anyone.

They do not just fix. They empower. They educate. They protect. They build systems that help clients grow confidently, knowing a trusted partner is only a phone call away.

So whether it is a parent looking for online safety tools, a café owner needing smoother connectivity, or a startup navigating Microsoft 365, IT NEAR U is the team making it all work – quietly, reliably, and with the care you would expect from a neighbour.